Welcome to
The House of
Rahimoon Textiles
Rahimoon Textiles is a heritage-driven manufacturing brand based in the heart of Rajasthan. As a primary entity of Rahimoon Enterprises, we specialize in the preservation and promotion of two iconic desert crafts: Ajrakh Block Printing and Barmeri Applique Work.
Our Operational Excellence
To provide the best artisanal experience, we operate across two strategic locations:
- Artisanal Manufacturing: Our soul resides in Gadra Road, Barmer, where our master artisans perform traditional 16-step hand-printing and intricate hand-stitching.
- Logistics & Dispatch: To ensure global efficiency, all quality checks and order dispatches are managed from our central hub in Boranada, Jodhpur.
Our Promise: Weaving Legacy, Crafting Modernity
We believe that true luxury lies in the "human touch". Every piece we ship—from our Exquisite Sarees to our Premium Home Linens—is a testament to sustainable beauty, fair artisanal wages, and the vibrant spirit of the Thar Desert.
How to Order
We offer a streamlined ordering process directly through WhatsApp to provide you with personalized service and real-time support.
Selection & Inquiry
- Browse our collections and send a photo or screenshot of the Ajrakh or Applique items you wish to purchase to our official WhatsApp number: +91 93767 38314.
Delivery Details
- Provide your complete delivery address, including your PIN code and a contact mobile number, to ensure accurate shipping through our partners like Delhivery or DTDC.
Secure Payment
- Complete your payment via your preferred digital method and share a screenshot of the successful transaction with us on WhatsApp.
Booking & Dispatch
- Your order is officially booked once payment is confirmed.
- We process and ship most orders within 24 hours from our dispatch hub.
Real-Time Tracking
- As soon as your package is dispatched, we will send you the Tracking Details (AWB) so you can monitor its journey on our website.
Shipping & Delivery Policy
This policy outlines how Rahimoon Textiles manages the transit of our handcrafted products to your doorstep with efficiency and care.
Order Processing
- Orders for ready-to-ship items are typically processed within 24 hours.
- For bulk or custom-manufactured collections, lead times vary based on the complexity of the hand-block or hand-stitch requirements.
Logistics & Carriers
- Our primary partners include Delhivery, Trackon, DTDC, and India Post.
- We leverage a network of trusted national and international logistics providers to ensure safe handling.
Real-Time Tracking
- Transparency is a core value of our service; therefore, every shipment is assigned a unique Waybill (AWB) number.
- Customers can track their orders directly on our dedicated tracking page by selecting their courier and entering their AWB number.
Shipping Charges
- Shipping costs are calculated at checkout based on the weight of the package and the delivery destination.
- For bulk B2B inquiries, shipping terms are negotiated as part of the wholesale agreement.
Delivery Timelines
- Standard domestic delivery typically takes 5–8 business days following dispatch.
- International delivery timelines are subject to destination and customs clearance procedures.
Return, Refund & Exchange Policy
This policy addresses how we handle order issues, ensuring fairness while honoring the handcrafted nature of our Ajrakh and Applique textiles.
The Artisanal Hand-Craft Disclaimer
- Our products are created using traditional hand-block printing and hand-stitching techniques.
- Slight irregularities in color, motif alignment, or stitching are not considered manufacturing defects but are instead the unique hallmarks of an authentic handcrafted piece.
No-Refund Policy
- Please note that we do not offer refunds on any purchases.
- All sales are final, but we are happy to offer an exchange for eligible items as detailed below.
Eligibility for Exchange
- Exchanges are only permitted in cases of significant manufacturing defects or if an incorrect item was delivered.
- Any issues must be reported via our live chat or WhatsApp within 48 hours of delivery.
Condition for Exchange
- Items must be returned in their original, unwashed, and unused condition.
- All original brand tags and packaging must be intact.
Exchange Process
- Once your exchange request is approved and the original item is received and inspected, we will dispatch the replacement piece.
- If the requested replacement is out of stock, we will issue a store credit valid for 6 months.
Fabric Care & Artisanal Maintenance
Because our textiles are created using traditional heritage techniques, they require gentle care to maintain their vibrancy and structural integrity over time.
Initial Wash
- For the first wash, we strongly recommend professional dry cleaning, especially for our premium Ajrakh prints and heavy Applique suits.
- Natural dyes may "bleed" slightly during the first few washes; this is a normal characteristic of authentic vegetable and mineral dyes and does not indicate a defect.
Washing Instructions
- Always hand wash in cold water using a mild, pH-neutral detergent.
- Do not soak the fabric for extended periods, as this can weaken the hand-stitched applique details.
- Avoid the use of bleach or harsh stain removers.
Drying & Ironing
- Dry your textiles in the shade, turned inside out. Direct Thar desert sunlight can cause natural pigments to fade prematurely.
- Iron on the reverse side using a low-to-medium heat setting to protect the 3D relief of the applique work.
Storage
- Store your handcrafted apparel and home linens in a cool, dry place.
- We recommend wrapping high-end sarees and bedsheets in soft cotton cloth to allow the natural fibers to breathe.
Privacy Policy
This policy explains how Rahimoon Textiles protects your personal data and ensures a secure experience within our digital ecosystem.
Our Commitment to Privacy
- We prioritize the security of our customers' and wholesale partners' information as part of our brand's core integrity.
- Your data is handled exclusively within the secure Zoho ecosystem, ensuring high-level encryption and protection.
Information Collection
- We collect only essential information required to fulfill your orders, such as your name, mobile number, and shipping address.
- When you use our live chat, we may collect a one-liner about your inquiry to better assist you with wholesale or resell requests.
- Mobile numbers are specifically used to provide real-time updates through our integrated tracking portal.
Use of Your Information
- Your data is used solely for processing transactions, arranging logistics with our courier partners, and providing personalized customer support via WhatsApp or Zoho SalesIQ.
- We use your contact details to share digital catalogs or order confirmations only when requested.
Data Security & Third-Party Disclosure
- We never sell, trade, or transfer your personal information to outside parties for marketing purposes.
- Information is shared only with trusted logistics partners like Delhivery, Trackon, and DTDC to ensure your handcrafted textiles reach you safely.
Cookies & Analytics
- Our website may use basic cookies to improve your browsing experience and analyze site traffic for better inventory planning.
Terms of Service & Conditions
This policy defines the legal framework and agreements between Rahimoon Textiles and our resell and wholesale partners.
Acceptance of Terms
- By accessing this website or placing an order, you agree to comply with our business standards and service conditions.
Wholesale & Bulk Orders
- All bulk inquiries are subject to Minimum Order Quantities (MOQs) and specific pricing structures discussed during the inquiry phase.
- Wholesale partners must provide valid business registration or tax details (GST) for official invoicing.
Intellectual Property
- The Rahimoon Textiles brand, our tree logo, and all visual content on this site are the exclusive property of our brand.
- Our handcrafted Ajrakh and Applique designs are protected heritage patterns; unauthorized reproduction for commercial use is strictly prohibited.
Payment & Order Finality
- Orders are confirmed only upon receipt of the full payment through our secure integrated payment gateways.
- As a brand operating on an Exchange-Only model, all payments are non-refundable.
Operational Rights
- We reserve the right to refuse service to anyone for any reason at any time.
- Prices for our products are subject to change without notice due to fluctuations in raw material costs (premium cotton and natural dyes).
Legal Jurisdiction
- Any disputes or legal matters arising from our services are subject to the exclusive jurisdiction of the courts in Jodhpur, Rajasthan.
Disclaimer
This section outlines the inherent nature of our handcrafted textiles and the technical limitations of digital representation to ensure clear expectations for our partners.
Handmade Variance
- Every meter of Rahimoon Textiles fabric is a product of human artistry, not machine mass-production.
- As our Ajrakh and Applique products are hand-printed and hand-stitched, slight variations in color, print saturation, and motif alignment are natural and expected.
Color Accuracy
- While we strive to represent our textiles as accurately as possible, actual fabric colors may vary slightly from what you see on your screen.
- This is due to variations in digital display calibrations and the organic nature of our natural dyeing processes.
Product Usage
- Rahimoon Textiles is not liable for any damage resulting from the improper care or washing of our handcrafted fabrics.
- We recommend professional dry cleaning or gentle hand washing in cold water to maintain the integrity of the natural dyes and hand-stitched details.
Availability
- All products are subject to availability, especially our seasonal and artisan-limited collections.
- We reserve the right to limit the quantity of any product or service that we offer.
Third-Party Information
- Any tracking information provided through our portal is pulled from our logistics partners (Delhivery, Trackon, DTDC, etc.).
- While we facilitate the tracking process, we are not responsible for delays or errors caused by these third-party carriers.
Contact & Regulatory Information
Rahimoon Textiles is committed to transparency in all our business dealings. For direct inquiries regarding bulk orders or manufacturing capacity, please reach out to our team.
Information
- Registered Business Name: Rahimoon Enterprises.
- GST Identification Number: 08EVJPA4083D1ZQ
- Manufacturing Workshop: Plot 18, Golden City Colony, Near Petrol Pump, Gadra-Sheo Rd, Gadra Road, Barmer, Rajasthan 344501.
- Logistics & Dispatch Hub: Opp. Bijli Ghar, Barmer-Balotra Road, Basni Silawatan, Boranada, Jodhpur, Rajasthan 342012.
- Official WhatsApp: +919376738314.
- Email Support: support@rahimoontextiles.com
